Terms & Conditions of Service

Cancellation Policy

75% refund for cancellations made within 48 hours after booking, provided there are more than 14 days left until the check-in date.

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Only one change per booking is accepted, which must be requested at least 7 days before the check-in date.

The option to change the date when there are 7 days or less until check-in will only be possible if the cabin can be sold to another interested party and will incur a fine of $100,000 pesos.

Política de Privacidad

Data Controller

The personal data stored by Skylineecoliving@gmail.com are the responsibility of:

Owner: Website Owner

Email: Skylineecoliving@gmail.com

Personal data processed

The personal data processed at Skylineecoliving.com are:

To understand user navigation on the website: their usage pattern, i.e., information obtained through cookies described in the cookie policy, concerning how often they visit the website, which areas of the website they visit, from which browser, on which buttons they click, etc.


For managing the relationship with subscribers to the membership and newsletter or email bulletin: Name, email address, username.
Purpose for processing personal data

At colombiaglampingexperience.co, we may process the information provided by interested parties in order to:

Provide content on the website and manage comments made on articles.
Understand user navigation on the website and tailor content and products to how the majority of users navigate and their interests.
Manage the relationship with people subscribed to the newsletter, which may include commercial content.


Data retention period

Personal data will be retained by colombiaglampingexperience.co as long as the person subscribed to the email newsletter and membership is part of it. If the interested party decides to unsubscribe, their information will be kept for an additional six months properly blocked unless they request the deletion of their data, in which case their request will be responded to within one month. Once all deadlines have expired, the data will be destroyed, and only the essential data for the exercise of future claims will be retained, if there is a possibility of making any.

The processing of your personal data by colombiaglampingexperience.co is based on the consent of the user browsing the site and deciding to subscribe to the membership. Consent given by minors under 14 years of age will not be considered valid.

 

Recipients of your personal data

The recipients of the personal data of interested parties are those essential to support the existence of this website. Below are these entities and their specific privacy conditions.

WordPress.org (website support)

https://es.wordpress.org/about/privacy/embed/#?secret=Vm1qqTrfcd#?secret=qAxxvWWW1Q

 

Google Analytics – Google Ireland Ltd. (measurement of user interaction on the website – aggregated data)

https://privacy.google.com/

 

No profiles are created on the browsing patterns of specific users at Skylineecoliving.com. Platforms that create profiles, such as Google Analytics and Facebook, only share aggregated data with colombiaglampingexperience.co. Profiles of subscribers to the newsletter may be created at Skylineecoliving.com in case they prefer to receive specific thematic content instead of the general newsletter.

There are no international data transfers.

interested parties have the right to be informed whether or not their personal data is processed at noemicarro.es. Additionally, interested parties have the right to access their personal data, request the rectification of inaccurate data, or their deletion when appropriate. In certain circumstances, interested parties may also request the limitation of the processing of personal data and the portability of that data to another entity. If there are special conditions in the situation of the interested party, they may also object to the processing of personal data, which will imply the immediate cessation of the processing of their personal information and the destruction of that data if desired.

The owner of Skylineecoliving.com reserves the right to modify this Privacy Policy to adapt it to future legislative changes that may occur.

Policy and data treatment